Returns & Exchanges
At Amigo Foods, we strive to ensure every gourmet selection arrives in perfect condition; however, due to the perishable nature of our products, returns are handled with specific care to maintain food safety standards. If you are unsatisfied with your order, please contact our support team within 7 days of delivery for a resolution.
Inspect Your Delivery
Carefully examine your package upon arrival for any signs of damage or missing items, ensuring all perishable goods are promptly refrigerated.
Contact Customer Support
Email our team with your order number and clear photographs of the product and packaging if you encounter any quality issues or discrepancies.
Receive Authorization
Our quality assurance team will review your claim and provide a Return Merchandise Authorization (RMA) number or approve a direct replacement if applicable.
Finalize Refund or Exchange
Once your claim is validated, we will process a refund to your original payment method or ship out a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing